Privacy Policy for SingaBuild Materials
Introduction
SingaBuild Materials is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when using our website and services, or when interacting with us regarding our construction materials supply, including cement, aggregates, steel, timber, roofing solutions, insulation, tiles, sanitary ware, paints, and hardware.
We operate in accordance with applicable data protection laws, including the Personal Data Protection Act 2012 (PDPA) of Singapore and other relevant global privacy regulations like GDPR.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Data You Provide Directly: This includes information you give us when you make an inquiry, place an order, create an account, subscribe to our newsletter, request a quote, or otherwise communicate with us. This may include your name, company name, address (delivery and billing), contact number, email address, payment information, and details regarding the materials you are interested in.
- Transaction Data: Details about the products and services you have purchased from us.
- Technical and Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visits. This data is primarily collected through cookies and similar tracking technologies.
- Correspondence: Records of communications with us, including customer service inquiries and feedback.
How We Use Your Information
We use the collected information for various purposes, primarily to facilitate our core business operations:
- To Provide Services: Processing your orders, delivering materials, managing your account, and providing customer support related to our range of building materials.
- Communication: Responding to your inquiries, sending order confirmations, updates about your deliveries, and important service-related notices.
- Marketing and Promotions: With your consent, sending you information about new products, special offers, and services that may be of interest to you. You can opt-out of marketing communications at any time.
- Website Improvement: Analyzing website usage to understand user behavior, identify popular sections, and improve the functionality and user experience of our online platform.
- Legal Compliance: Fulfilling our legal and regulatory obligations, resolving disputes, and enforcing our agreements.
Disclosure of Your Information
We do not sell your personal data. We may share your information with third parties only in limited circumstances and for legitimate business purposes:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our business and providing services to you, such as payment processors, delivery companies, IT service providers, and website analytics providers. These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes we specify.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you via a prominent notice on our website of any such change in ownership or control of your personal data.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure access controls. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely dispose of it.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request the restriction of processing your personal data under certain conditions.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data, particularly for direct marketing purposes.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and for marketing purposes. You can control cookie preferences through your browser settings. For more detailed information, please refer to our separate Cookie Policy (if applicable).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page, and the "Last Updated" date at the top will indicate when the changes become effective. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
SingaBuild Materials
28 Mandai Estate, #04-03,
Singapore 729935
Singapore